​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Interpreting services​​

The Department of Immigration and Border Protection (DIBP) offers a translating and interpreting service.  

The majority of translating and interpreting services are free to non-English speakers, as many organisations will accept the charges of the translator to allow you access to their services.

​A telephone interpreting service is available 24 hours a day, seven days a week. Call 13 14 50 or +61 3 9268 8332 if you are outside of Australia. You can also
pre‑book a phone interpreter or book a face to face appointment.

For more information contact:

​TIS Online Support
T: 13 14 50
E: tis@border.gov.au​​​
W: tisnational.gov.au​

Adult Migrant English Program 

The Adult Migrant English Program (AMEP) is the Commonwealth Government’s largest settlement program, providing English language tuition to eligible new migrants and humanitarian entrants in their first five years of settlement. 

AMEP is a voluntary program and is available to migrants from the family, skilled and humanitarian visa streams. The program gives migrants and humanitarian entrants access to up to 510 hours of English language tuition within the first five years of their visa commencement or arrival in Australia.

The program is available to all eligible permanent visa holders who are 18 years of age or over and who do not have a functional level of English language proficiency. Due to the level of English language proficiency required for a skilled visa, it is unlikely that skilled stream primary visa holders would be eligible for the AMEP. 

Having foundation level English language proficiency is essential to successful settlement in Australia, enabling you to confidently participate socially and economically in Australia.

In addition to developing core English language skills, the AMEP can also help migrants to prepare for entry into the workforce.

The Settlement Language Pathways to Employment and Training (SLPET) program provides eligible clients with an extra 200 hours of English language tuition, including up to 80 hours of work experience to help prepare for the employment environment.

The SLPET program focuses on general employment coaching such as resume writing, interview skills and structured sessions to help clients understand Australian workplace culture and practices, work ethics, employment processes, occupation health and safety, and taxation requirements.

For those migrants who are not eligible to participate in the face to face classroom delivered program, AMEP offers a self-paced e-learning component which is available to all migrants who wish to improve their English skills. The program can be accessed through the Distance Learning for the AMEP website​​.

For more information, visit the Depart​ment of Education and Training website​

The AMEP service providers in Western Australia are:


North Metropolitan TAFE
25 Aberdeen Stree​t
Northbridge WA 6003

T: +61 8 9427 1377
(from outside Australia)

Freecall: 1300 300 822
(from within Australia)​

E: enquiry@nmtafe.wa.edu.au​

W: northmetrotafe.wa.edu.au/

South Metropolitan TAFE
1 Fleet Street
Fremantle WA 6160

T: +61 8 9239 8200
(from outside Australia)

Freecall: 1800 001 001
(from within Australia)

E: info@smtafe.wa.edu.au​​​

W: southmetrotafe.wa.edu.au

Visit the Department of Educa​tion and Training website​ for a list of AMEP service providers in other states. ​​